Author Topic: Message from Mike Morhaime (Blizz CEO)  (Read 4806 times)

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Mcrat

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Message from Mike Morhaime (Blizz CEO)
« on: July 20, 2012, 12:13:52 AM »
Copy pasta from here - http://eu.battle.net/d3/en/forum/topic/4940437236

Biggest news I noticed was buffed legendaries coming in 1.0.4. For some reason I thought they weren't included until the 1.1 PvP patch, but this is way better. Who knows if they will increase drop rates along with it, will just have to wait and see for that one.

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Dear Diablo Players,

Now that Diablo III has been out for two months, I would like to take a step back and discuss the launch, the feedback from the community, and talk about what the future holds for the game.

We’ve had an enormous amount of feedback since the launch. I speak for everyone at Blizzard when I say that we appreciate the passion and affection many of you have for the Diablo series. We truly believe “Every Voice Matters,” so I want to thank you for sharing your experiences in an effort to help us improve the game. Your support makes it possible for us to continue doing what we do, and we never take that for granted.

The launch week of Diablo III was memorable for many reasons — some positive, and some not so positive. We were thrilled that Diablo III had the biggest PC-game launch ever, surpassing the lifetime sales of Cataclysm (the previous record holder for biggest PC-game launch) in a matter of weeks. We’ve been floored by the response.

However, the launch had many challenges as well. It has always been difficult to forecast how many players we will have. With World of Warcraft, it was a challenge to handle the immediate demand when we launched back in 2004, and that was just in North America. We eventually expanded to other regions and reached nearly 5 million players by the end of the first year, and there were a lot of growing pains with that. However, we’ve never gone from 0 to more than 6 million players across multiple continents within a few days with a brand-new game. For Diablo III, we looked at historical sales for Blizzard games and other top-selling PC games and watched preorder numbers. We even upped our estimates to ensure we had additional capacity, or so we thought. In the end, it just wasn’t enough, and that is something we will work hard to conquer for future releases.

In response to the immediate and overwhelming demand for the game, the team worked around the clock to support all regions, increase capacity, ship additional hardware to our datacenters, and troubleshoot and fix bugs as they sprang up. While things have by and large been running smoothly for several weeks now, various game-related issues have come up that we have either already responded to or are continuing to investigate (such as the latency issue some of you are experiencing) and make adjustments for. Rather than address every subject individually, I’ll just say that even as we work to address or resolve current issues, it’s always possible that further issues will crop up. We hope that our actions in the past have demonstrated that above all else, we’re committed to delivering an awesome game experience, and we hope you’ll have faith that we will continue to keep that commitment and respond to any new or outstanding issues quickly.

We are not satisfied with breaking launch records; we want people to continue playing and enjoying Blizzard games for a very long time. The Diablo III team has made an epic, entertaining, and beautiful gaming experience. That being said, we know that it isn’t perfect. Our teams are working hard to improve the game balance, build on our design, and listen to what players are saying to make it the best game it can be.

You’ve seen some of that work already in patch 1.0.3, and you’ll see additional improvements with patch 1.0.4. On the game balance front, this update will contain changes designed to further deliver on the team’s goal of promoting “build diversity,” with buffs to many rarely used, underpowered class abilities. Another topic we’ve seen actively discussed is the fact that better, more distinct Legendary items are needed. We agree. Patch 1.0.4 will also include new and improved Legendary items that are more interesting, more powerful, and more epic in ways you probably won’t be expecting.

We’re also working on a number of interface updates, including social improvements that will allow players to more easily view their friends’ achievements, more quickly join games, and more efficiently communicate with each other. In addition, we’ll be making updates to the auction house in the future to provide players with better information through tooltips and notices, offer improved search functionality, and more.

Regarding the real-money auction house, our primary goal for including this in the game was to provide convenience and peace of mind for those players who might otherwise turn to third-party services to buy items. Black market trading sites can put accounts at risk and create many customer service challenges. We felt that the players themselves also deserved the opportunity to benefit from the extra loot they found, as opposed to having all of the benefit go to the black market/illegal trading organizations. We know the auction house isn’t perfect, but with your help and feedback, we’ll be able to continue making it a better experience for those who choose to use it. On the flipside, we are also committed to ensuring you have a great experience with Diablo III without feeling like the auction house is mandatory, which was never our intention. Thank you for all the feedback about that.

One other common topic we’ve seen in the forums is the always-connected experience, and the perception that the online requirement is nothing but an ineffective form of copy protection that has already been cracked. While we’ve never said that this requirement guarantees that there will be no cheating or game cracks, it does help us battle those problems (we have not found any fully functional cracks). More important to us is that the online requirement is critical for the long-term integrity of the game experience. I fully understand the desire to play Diablo III offline; however, Diablo III was designed from the beginning to be an online game that can be enjoyed with friends, and the always-online requirement is the best way for us to support that design. The effectiveness of the online elements — including the friends list and cross-game communication; co-op matchmaking; persistent characters that you can use by yourself, with others, and in PvP; and some of our customer support, service, and security components — is tied directly to the online nature of the game. These and other online-enabled features are essential to our design for Diablo III. That said, there are still improvements we believe we can make to expand the online experience and make co-op play even more rewarding, and this will remain one of our priorities moving forward. Overall, while there are some downsides to the online-only approach, I still believe this was the best long-term decision for the game.

I know many of you are also looking forward to patch 1.1, our PvP update, which will provide new experiences and give you a whole new way to apply the skills you’ve picked up while battling demons. This patch will also build on the social and auction house changes I mentioned above, and the team will continue to fix bugs and further tune game balance as well.

We’re also working on a gameplay system that will provide players who have max-level, high-powered characters new goals to strive for as an alternative to the “item hunt.” We’re not ready to get into specifics just yet, but I can say that we’re actively taking your feedback into account as we plan out the future of the game.

As always, we appreciate your candor and passion. Your constructive feedback and thoughts are valuable — they will continue to help us be a better company. I just want to reiterate that while we can’t claim to have ever shipped a perfect game, we are committed to supporting our games relentlessly and making improvements where we can. Thank you for your support.

Sincerely,

Mike Morhaime

jzn

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #1 on: July 26, 2012, 06:03:17 AM »
they have their work cut out for them, but I am really looking forward to the new legendaries.  I really hope that they will also tweak the drop rate for them.  100 hours per legendary is a little... WTF!

TheGreatCthulhu

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #2 on: July 26, 2012, 09:37:29 AM »
they have their work cut out for them, but I am really looking forward to the new legendaries.  I really hope that they will also tweak the drop rate for them.  100 hours per legendary is a little... WTF!

I remember Diablo 2's rates for uniques being pretty bad. Things got a little better IMO after they added the slew of cube recipes with the last couple of patches... although I personally never did get to try them out.


IMO pre-Hanbitsoft Hellgate's were teh best0. Some may argue they were too generous but I think it made more sense since it at least felt rewarding day in and day out as opposed to having to go a week+ before you found anything cool. Ultimately I guess it was just whatever happened to be your luck.


But as for Diablo 3... I'm afraid it'll never feel right until they loosen up the auction house dependency. I'm afraid that even if they increase the "legendary" drop rates, things will still feel "rigged".

Tradgedy12

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #3 on: July 26, 2012, 03:27:11 PM »
I've always been, and suspect I always will be, a hardcore diablo 2 fanboy. Therefore, I think D2 did it right ::)

Feels like uniques aren't even really a part of the game in D3, to me. They're there, and I have found a couple, but they didn't exactly blow me away when compared to rares, anyway, so what's the point? Just some more kinda cool gear with a cool name.
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TheGreatCthulhu

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #4 on: July 26, 2012, 05:17:08 PM »
I've always been, and suspect I always will be, a hardcore diablo 2 fanboy. Therefore, I think D2 did it right ::)

Feels like uniques aren't even really a part of the game in D3, to me. They're there, and I have found a couple, but they didn't exactly blow me away when compared to rares, anyway, so what's the point? Just some more kinda cool gear with a cool name.

If that's how you felt about it.




This whole pile of shenanigans with the uniques in Diablo 3 strikes me as a mixture of both august fondness for "rares" and supercilious apathy towards other's preconceived notions.

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #5 on: July 27, 2012, 12:11:51 AM »
In D2, with around 100 Magic Find, you were pretty much guaranteed a unique per act clear, at least in 1.09.

Whether or not the unique was high end didn't matter as all uniques besides a handful were actually worth something, even for twinking.

roger.

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #6 on: July 27, 2012, 02:39:33 AM »
I think D1 did it right. Uniques were extremely hard to find, but when you found one it held you over until you found the next one.

scorpitron killa

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #7 on: July 27, 2012, 02:57:00 AM »



IMO pre-Hanbitsoft Hellgate's were teh best0. Some may argue they were too generous but I think it made more sense since it at least felt rewarding day in and day out as opposed to having to go a week+ before you found anything cool. Ultimately I guess it was just whatever happened to be your luck.





this, seemed like drop rate was perfect back then.

but for me drop rates are only a small issue i had with d3, to many other things to list.  will check back in a year maybe to see if they change anything but most my issues are core gameplay decisions i dont see how they can change those.
i am a soldier of the wasteland

Seufari

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #8 on: July 27, 2012, 12:32:57 PM »
this, seemed like drop rate was perfect back then.

but for me drop rates are only a small issue i had with d3, to many other things to list.  will check back in a year maybe to see if they change anything but most my issues are core gameplay decisions i dont see how they can change those.

Do you mind on listing a few of your main issues in detail??  I am getting more and more excited for TL2...

scorpitron killa

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #9 on: July 28, 2012, 08:31:05 AM »
Do you mind on listing a few of your main issues in detail??  I am getting more and more excited for TL2...

the loss of the skill tree was the biggest one.  im a builder, i enjoy these kinds of games two main ways...finding endless ways to build characters and trying to survive using those builds in HC, and loot.  in fact i enjoy buildign so much in HGL when i got to 50 in HCE...i rerolled.  proved the build viable so time for another, i do the same in Path of Exile.  

well right off the bat D3 took away my building, play Path of Exile...now THAT is a skill tree + their skill gem system and it = limitless options to build.  Next, D3's decision to make loot hunting more a money hunt for the AH (as referenced a bit in the OP letter) and i found little to keep me interested in grinding.

I really enjoyed the random events in D3, the environments were very polished but that is not core gameplay to me just fluff.  people dont still play D2 for the graphics and events...they play due to the loot and character building and D3 went away from that for some reason in favor of free respeccing on limited builds, and a loot system based around the AH vs finding it yourself.

the item affixes are dreadful to say the least...main stat + vit on every item...hope for some good secondaries like + hp%, + heath globe, etc.  

its a good game, will make them tons of money...but its not the game i wanted them to make.  Diablo set the standard and i expected them to take every awesome mechanic i have seen in D2, Titan Quest, Sacred, Path of Exile, Torchlight, etc and take the genre one step further.  instead they dumbed it down without improving a single thing really.  so instead of it being a genre defining game, its just another game to me.

maybe my expectations were too high, i can admit that is possible but then i see PoE do things that blow D3 away from a small f2p dev team in New Zealand?   ::)
« Last Edit: July 28, 2012, 08:33:55 AM by scorpitron killa »
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Jetcutter

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #10 on: July 28, 2012, 09:11:13 AM »
I cannot disagree with anything you have said.
What has not been of mention is the fact that we have traded plot line for eye candy.
I miss the days of an immerse story, in that when you shut down the computer and go to bed, you wonder if the end of the quest / mission will be here or there.
Games these days are strictly lineal. Follow the same path ( no pun intended rly ) and the guy with the
" insert item / whatever " will be exactly where you expect him / her it etc."  to be.
Me , I like random quest endings, surprises.
Both POE and D3 are void of this particular aspect.

But tis a well written analogy on your end.
« Last Edit: July 28, 2012, 09:16:58 AM by Jetcutter »
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Miszou

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #11 on: July 28, 2012, 09:32:32 AM »
Heh, interesting... Here's my 2c from an entirely different game, but you've hit the nail on the head with regards to scripted quests...

In Dead Island, i have a quest to rescue a girl from a gang of thugs. In reality, I'd be in a hurry to save her from all sorts of implied horrors, but in the back of my mind I know that it doesn't really matter when I get to it.

So I have a bit of an internal conflict going on, as my humanity wants to rescue her, but my player wants to wander off and do a few sidequests and whatnot first.

I'm not saying just slap on a quest timer and call it done either. But there must be some kind of happy medium between scripted events that you can ignore forever (Skyrim, for example), quest timers and a *real* compulstion to actually give a shit about rescuing her sooner rather than later, other than a chunk of xp or a fistful of cash....

And that ends todays thread hijack. You may now resume your regular D3 bashing.  :D

Jetcutter

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #12 on: July 28, 2012, 09:42:37 AM »
I'm not saying just slap on a quest timer and call it done either. But there must be some kind of happy medium between scripted events that you can ignore forever (Skyrim, for example), quest timers and a *real* compulstion to actually give a shit about rescuing her sooner rather than later, other than a chunk of xp or a fistful of cash....

The Question becomes, How can it be incorporated into a multiplayer game?

By the way , I need Steam Invite to guild pls.
« Last Edit: July 28, 2012, 10:06:30 AM by Jetcutter »
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scorpitron killa

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #13 on: July 28, 2012, 05:58:31 PM »
yeah i agree that poe lacks any sort of hook in the story but to be fair its not been implemented yet...however i doubt once in the story will be anything more than more things to click through to get on with the game.

i freely admit though i dont care about story in a arpg, builds and loot...thats it for me thats all i care about.  its why the fluff in d3 didnt matter to me, sure it has much more polish in story and such but i dont care about that part of the game.

I had more fun in TQ, sacred2, HGL, torchlight1, and PoE than i did in D3, because all those games gave me more build options and better loot system.

and if you could summarize my posts on D3 it would look like this:


pre-purchase of the game:  this game sucks from what i have seen, totally dumbed down the skill/builds

post purchase:  wow this game is polished and shiny...i kinda like it i can overlook some of the stuff i said about it

after playing a few weeks:  nope i was right, skill system sucks builds are limited and this loot system is total crap.
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Jetcutter

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Re: Message from Mike Morhaime (Blizz CEO)
« Reply #14 on: July 28, 2012, 07:45:39 PM »
You may now resume your regular D3 bashing.  :D

No intention of bashing anything intended. Sorry if it came off that way.
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